Question 1

Do you have a farm shop?

Accepted Answer

Not exactly.. we hold 'Pop-up' farm shops at our Open Farm events, but generally we are just a working farm with a big freezer! We offer a click and collect service where you place an order online then simply wait for me (George) to get it ready for you then you can come collect it. We might build a self serve honesty shop one day, what do you think?

Question 2

Do you deliver?

Accepted Answer

Yes, we can deliver any where nationwide! We aim to get all orders processed and delivered in 1-4 working days, however we are a small working farm and sometimes when we're busy calving cows or plucking turkeys these times might be extended. But generally we will endeavour to get your order to you as soon as we can.
 
Please see our Delivery, Collection and Returns page for more information.

Question 3

What is the difference between pasture raised and free range?

Accepted Answer

Before I start to answer this one I want to make it clear that anyone could produce chicken and advertise it as 'pasture raised' as there isn't currently a legal definition or standard for 'Pasture raised'.

We use the term 'pasture raised' to differentiate our practices with more traditional free range practices.

So the main difference is that 'free range' chickens live in a fixed building with access to an outdoor range and our 'pasture raised' birds live under small, floorless, mobile field shelters which we move daily to fresh pasture. So we can guarantee every single one of our chickens has lived out on pasture, you can't say the same for traditional free range systems, because even though they have access to an outdoor space it doesn't mean they've actually been outside!

if you want to read more about our pasture raised model you can either read our blog on 'pasture raised' chicken or visit our 'About our chicken' page.

Question 4

Why is your chicken so yellow?

Accepted Answer

Because our chicken's spend all day and night out on pasture they consume alot of grass, weeds, bugs etc. Beta carotene is found in the chlorophyll in grass plants and this will turn animal fat/skin yellow. We want our animals to consume as much from the pasture as possible and so for us the yellower the skin the better. Beta Carotene is also a valuable source of Vitamin A, which is an added bonus!

Question 5

How to you say "Nempnett"?"

Accepted Answer

So many people say "Nemph""nett", which always makes us smile. The way we say it is "nemp""nett".
 
Nempnett Thrubwell means, the grove by the well.

Question 6

Do I need to be in when you deliver?

Accepted Answer

It would obviously be lovely to meet you when we deliver your meat (if you're local), but it is not essential. We will package your goods in an insulated box which will keep your meat frozen for over 24hrs so we can just leave it in your safe place ready for you when you get home.

Question 7

Can we collect from your farm?

Accepted Answer

Yes absolutely we love welcoming customers to the farm, when you check out you can select 'farm collection',  then you'll get an 'order ready for collection' email once we have your order packed. Then you can come any time you like to collect your order from the 'Customer collections' freezer.

Question 8

Why Frozen?

Accepted Answer

We want to farm in sync with nature, nature is seasonal and so to supply our seasonal produce year round we like to preserve it by freezing it. 
Don't be put off by eating frozen, we have grown up only ever eating frozen meat and honestly don't think you can notice any difference.

The key thing to note with freezing meat and maintaining quality is the time it takes to freeze and the time it takes to defrost. To maintain the most quality you have to freeze the meat as quickly as possible, we achieve very fast freezing times as we have a commercial walk in freezer with very powerful fans. Then when defrosting you want to do the opposite, and defrost slowly preferably in a fridge. If you do these two things you will maintain the quality of the meat. We would argue that you will actually have better quality meat by buying a product that was produced in harmony with nature and its natural season then frozen than you would trying to buy that product fresh out of season. Take our pasture raised chicken for example, raised in the summer when the grass is growing and sweet, the weather is warm and the birds are in optimum conditions to thrive, they are then processed and frozen for year round enjoyment, the alternative is keeping chicken through the winter in the cold, wet and mud, which in our opinion wouldn't give you the same quality of product.

If you have any questions on this topic please do get in touch we would love to help in any way we can.

Question 9

Are your chickens fed grains? Do they contain corn or soy?

Accepted Answer

Yes — like all chickens, ours have a mono gastric digestive system, which means they can't thrive on grass alone and need additional feed to stay healthy. We're very particular about what goes into ours.
From 3–13 weeks of age (the period they're with us on the farm), their diet consists of:
70% wheat
20% beans
10% pre-mix of vitamins and minerals to balance the ration, which includes a small amount of prairie meal to boost protein levels
Around 80% of our cereals are sourced from a local farm just down the road and milled and mixed here on site. The feed is completely free from antibiotics, growth hormones, and soya, and sourced as locally as possible.
Regarding corn: our feed doesn't contain corn directly, though the prairie meal in the vitamin pre-mix is derived from corn, so we'd consider it trace rather than a primary ingredient.

One thing worth knowing: we receive our chicks at 3 weeks old, so before they arrive with us they may have been fed soya as part of a standard starter diet. From 3 weeks onwards, their feed is entirely soya-free.
If you have specific dietary concerns or allergies, please don't hesitate to get in touch and we'll do our best to help.

FREE DELIVERY ON ALL ORDERS OVER £120 IN AUGUST

Frequently asked questions